Legal
Privacy Policy
Last updated
How information is handled across the Nous website, Nous Account, and the apps and services that link to this policy.
01About this policy
Nous is operated by Ahmad Khalil bin Mohamad Nooh, trading as THE FUTURE IS SOLO ENTERPRISE, a sole proprietorship registered with the Companies Commission of Malaysia (SSM), registration number 202603262659 (CT0169973-V).
Registered business and correspondence address:THE FUTURE IS SOLO ENTERPRISE
33, Jalan Palma 1/9, Bandar Hillpark
42300 Bandar Puncak Alam, Selangor, Malaysia
This policy covers nous.my, Nous Account at profile.nous.my, and Nous apps and services that link to this policy (together, the “Services”). References to “we” and “us” mean the operator identified above. A product-specific notice may explain additional processing for a particular feature. Third-party services and products with their own privacy notices are governed by those notices.
02Information we handle
You can browse the informational website without an account. When you use account or app features, the information processed depends on the feature:
- Account information: name, email address, verification status, language, time zone, account identifiers, and linked sign-in methods. Where Google sign-in is enabled and you choose it, we receive basic profile and identity information, not access to your Gmail or Drive.
- Security information: session identifiers, browser or device information, sign-in activity, security events, and records of account changes or data requests.
- Access and usage information: product access grants, usage receipts, credit or wallet entries, and purchase or transaction references where applicable. A recorded entitlement or wallet does not mean that paid purchases are available.
- Content: documents, prompts, messages, files, and other information you choose to process through an app. Whether content stays on your device or is transmitted depends on the feature and providers you use.
- Correspondence: messages and contact details you provide when seeking support.
Cloudflare processes technical information needed to deliver and protect the Services, which may include IP addresses, requested URLs, request times, and security events.
03How information is used
- To deliver content, authenticate you, maintain your profile, and provide requested app features.
- To check product access and maintain applicable usage, purchase, and credit records.
- To process content through the tools and providers used by a feature.
- To identify technical problems, prevent abuse, and protect accounts and the Services.
- To respond to support, export, deletion, and other privacy requests.
- To comply with applicable legal obligations.
06Retention, security, and location
We retain account information while needed to provide your account, and retain support, security, access, usage, and transaction records as needed for their purpose, dispute handling, fraud prevention, or applicable legal obligations. Retention of product content depends on the product and its storage model. Provider logs and backups follow applicable provider settings and retention processes.
Deletion requests are reviewed; submitting a request does not immediately erase your account or all product data. Some records may need to be retained for legal or security reasons. Locally stored files and data held by external providers may require separate action.
We use HTTPS for hosted Services and access controls for account data. No method of transmission or storage is completely secure. Our providers may process information outside your country, subject to applicable legal requirements for international transfers.
07Your choices and rights
Your rights depend on applicable law, including Malaysia’s Personal Data Protection Act 2010 and its amendments where applicable. These may include rights to access or correct personal information, request deletion or a portable copy, object to or restrict processing, withdraw consent where processing relies on consent, or complain to the relevant data protection authority. We process information to provide requested Services, protect legitimate security and operational interests, meet legal obligations, or with consent where required.
Nous Account provides profile editing, session controls, an account export, and a deletion-request function where available. The account export covers account information; it does not automatically include all data held by every product. Contact us for other requests or if you cannot access your account. We may need to verify your identity and will respond as required by applicable law.
Please do not post sensitive personal information in public GitHub issues. The Services are not directed to children under 18. Contact us if you believe a child has provided personal information.
08Contact and updates
Use the data controls in Nous Account for account export or deletion requests. For other privacy questions or requests, email [email protected] or write to THE FUTURE IS SOLO ENTERPRISE at the registered business address above, marked “Nous privacy request.” Include a way for us to respond and enough information to identify the request; do not send passwords or sign-in codes.
We may update this policy as the Services change. The date above identifies the latest revision. We will provide additional notice of material changes where required by law. Please also read our Terms of Service.